Terms & Conditions

Effective [05-08-2025]

These Terms & Conditions govern your use of stjosephmedicalclinic.com, our online appointment request form, and our text message program. By using this website or participating in our messaging program, you agree to these terms.

Using this website

You may use this site for lawful purposes only. You agree not to interfere with its operation, attempt to gain unauthorized access to any part of it, use automated tools to collect data from it, or submit false or misleading information.

Appointment requests

Submitting the online appointment form is a request, not a confirmed appointment. We will contact you to verify provider availability and confirm the date and time. An appointment is scheduled only once our office confirms it with you directly.

Please submit only the information the form asks for. Do not send detailed medical history, test results, images, or payment card numbers through this website.

You are responsible for providing accurate contact information and for telling us if your phone number, address, or insurance details change.

Missed appointments and cancellations

[Describe the clinic's cancellation and no-show policy here — for example: We ask that you give at least 24 hours' notice if you need to cancel or reschedule. A fee may apply for appointments missed without notice. Contact the office for details.]

Text messages

Participation in our text message program is voluntary and is governed by our Text Message Terms, which form part of these terms. Message and data rates may apply. Standard text messaging is not a secure or encrypted channel. Message delivery depends on your mobile carrier and is not guaranteed, so please do not rely solely on a text reminder to know when your appointment is. You may cancel at any time by replying STOP, with no effect on your care.

Insurance and payment

Information on this website about accepted insurance plans and services is provided for convenience and may change. Please confirm coverage with your health plan and with our office before your visit. You are responsible for charges not covered by your plan.

Privacy

Our handling of information submitted through this site is described in our Privacy Policy. Our handling of protected health information is described in our Notice of Privacy Practices, provided at your first visit and available on request.

Intellectual property

The St. Joseph Medical Clinic name, logo, site content, and design are our property or used with permission, and are protected by copyright and trademark law. You may not reproduce or distribute this content without our written permission.

Third-party services

This site may link to third-party websites and services. We do not control them and are not responsible for their content, availability, or practices.

Disclaimer of warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, secure, or error-free, or that information on it is complete or current.

Limitation of liability

To the fullest extent permitted by law, St. Joseph Medical Clinic is not liable for any indirect, incidental, special, or consequential damages arising from your use of this website, the appointment request form, or the text message program, including any missed, delayed, or undelivered message. Nothing in these terms limits liability that cannot be limited under applicable law, and these terms do not alter our obligations as your healthcare provider.

Governing law

These terms are governed by the laws of the State of Louisiana, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in St. James Parish, Louisiana.

Changes to these terms

We may update these Terms & Conditions at any time. The effective date above reflects the most recent revision. Continued use of the site after a change constitutes acceptance of the updated terms.